Content

  • 1

    Exam Voucher and eBook Management (PDF)

    • Voucher and eBook Management

  • 2

    Course Slide Decks (PDF)

    • Day 1 Topics Covered

    • Day 1 Slide Deck

    • Day 2 Topics Covered

    • Day 2 Slide Deck

    • Day 3 Topics Covered

    • Day 3 Slide Deck

  • 3

    CDS Syllabus

    • CDS Syllabus (PDF)

  • 4

    Just Key Points (PDF)

    • Just Key Points

  • 5

    Mock Exam Papers (PDF)

    • Mock Exam Paper 1 Questions

    • Mock Exam Paper 1 Answers

    • Mock Exam Paper 2 Questions

    • Mock Exam Paper 2 Answers

  • 6

    Knowledge Tests (Online)

    • CDS KT01 (Concepts across the SVS)

    • CDS KT02 (Information and technology across the SVS)

    • CDS KT03 (Practices contributing new services) ​

    • CDS KT04 (Practices contributing to user support) ​

    • CDS KT05 (Prioritising and structuring​ work)

    • CDS KT06 (Build vs buy and sourcing options)​