Content

  • 1

    DSV Course Slide Decks (PDF)

    • DSV Day 1 Slide Deck

    • DSV Day 2 Slide Deck

    • DSV Day 3 Slide Deck

  • 2

    DSV Syllabus

    • DSV Syllabus

  • 3

    DSV Just Key Points (PDF)

    • Day 1 Just Key Points DSV

    • Day 2 Just Key Points DSV

    • Day 3 Just Key Points DSV

  • 4

    DVS Knowledge Tests (Online)

    • Designing Customer Journeys

    • Explore: Targeting Markets and Stakeholders

    • Engage: Foster Stakeholder Relationships

    • Offer: Shape Demand and Define Service Offerings

    • Agree Align Expectations

    • Onboard/Offboard

    • Co-create and Realise

  • 5

    DSV Mock Exam Papers (PDF)

    • DSV Paper 1 Questions

    • DSV Paper 1 Answers

    • DSV Paper 2 Questions

    • DSV Paper 2 Answers