Content
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1
DSV Course Slide Decks (PDF)
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DSV Day 1 Slide Deck
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DSV Day 2 Slide Deck
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DSV Day 3 Slide Deck
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2
DSV Syllabus
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DSV Syllabus
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3
DSV Just Key Points (PDF)
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Day 1 Just Key Points DSV
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Day 2 Just Key Points DSV
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Day 3 Just Key Points DSV
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4
DVS Knowledge Tests (Online)
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Designing Customer Journeys
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Explore: Targeting Markets and Stakeholders
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Engage: Foster Stakeholder Relationships
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Offer: Shape Demand and Define Service Offerings
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Agree Align Expectations
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Onboard/Offboard
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Co-create and Realise
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5
DSV Mock Exam Papers (PDF)
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DSV Paper 1 Questions
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DSV Paper 1 Answers
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DSV Paper 2 Questions
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DSV Paper 2 Answers
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